Does your site have what families want? Connecting with a family audience is important not only in terms of immediate visitors, but in terms of building relationships with visitors when they are young and keeping them interested in heritage.
Audio is a versatile and developing medium for interpretation and communicating with audiences. With technology development galloping along at a quickening pace, audio is becoming more and more accessible to heritage organisations from studio slick to homespun charm.
Last summer I visited the Hayward Gallery on London's Southbank to see its latest offering; Psycho Buildings. The exhibition explores the complexities of architecture through the work of contemporary artists.
2008 saw the opening of an exciting new exhibition at 
